Outrageous Customer Service!

Released on = May 23, 2006, 8:08 am

Press Release Author = Cicero Endeavors, Inc.

Industry = Small Business

Press Release Summary = You don't want satisfied customers, you enthusiastic
admirers. As customer service continues to deteriorate, a revolutionary new program
has been developed to reconnect business and customers teaching both to thrive!

Press Release Body =
FOR IMMEDIATE RELEASE
5/23/2006


Outrageous Customer Service!

You don't want satisfied customers, you need enthusiastic admirers. Businesses
today need to think beyond effective customer service for satisfied customers. All
employees of all businesses need to provide outrageous customer service to transform
their customers into returning enthusiastic admirers.

One employee having a bad moment in front of a customer can cause a long lasting
tarnishment of a company\'s brand and image. Businesses rely on their employees to
be a positive link between their brand and the customer. In today\'s age of
demanding customers, unmotivated employees, and incredible competition, effective
customer service is not enough. To thrive, all businesses need Outrageous customer
service! To be Outrageous, a business must master the following:

Effective Customer Service - the basics
+
Understanding what your customer truly wants
+
Making the want a reality
+
Doing the positively unexpected

Once spread throughout an organization and outrageously practiced, Outrageous
Customer Service! will leave all customers begging for more.

Cicero Endeavors, www.ciceroendeavors.com , has developed this revolutionary new
program of Outrageous Customer Service! Outrageous Customer Service! by Cicero
Endeavors, focuses on growing employees into customer service maniacs - increasing
customer happiness and a business\'s sales volume. By exploring the true nature of
customer behaviors, employees journey with Cicero Endeavors to an understanding of
what they need to do to keep customers enamored with a business and their product.
Cicero Endeavors does not present a "canned" boring customer service seminar which
teaches the same old stuff. Instead they dynamically create a prescription accurate
learning adventure encompassing the business\'s mission, vision, and customer service
strategy. They work with a business\'s employees in a fun interactive format to
determine what Outrageous means to a specific business and what they should do to
provide Outrageous Customer Service! All businesses who are interested in growing
their business and their employees should experience this outrageous new program!


Peter A. Cicero SPHR, MBA, Cicero Endeavors Growth Facilitator, has been in the
\"real\" working world for over 18 years. Peter draws from his vast experience as a
chemist, operations director, golf professional, general manager, and human
resources executive and customer service guru to offer real solutions to providing
Outrageous Customer Service. Using his dynamic presenting ability, outstanding work
experience, and his magnetic motivating personality, Peter facilitates workplace
culture transformations incorporating Outrageous Customer Service Training and
Awesome Team building events. Peter can be reached at www.ciceroendeavors.com or by
emailing him at pcicero@ciceroendeavors.com.



For More Information Contact:

Peter A. Cicero
Cicero Endeavors, Inc.
608-370-1511
pcicero@ciceroendeavors.com
http://www.ciceroendeavors.com



Web Site = http://www.ciceroendeavors.com

Contact Details = Peter A. Cicero
W14066 West Point Drive
Prairie du Sac , 53578
$$country

608-370-1511
pcicero@ciceroendeavors.com
http://www.ciceroendeavors.com

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