Press Release Summary = You don't want satisfied customers, you enthusiastic admirers. As customer service continues to deteriorate, a revolutionary new program has been developed to reconnect business and customers teaching both to thrive!
Press Release Body = FOR IMMEDIATE RELEASE 5/23/2006
Outrageous Customer Service!
You don't want satisfied customers, you need enthusiastic admirers. Businesses today need to think beyond effective customer service for satisfied customers. All employees of all businesses need to provide outrageous customer service to transform their customers into returning enthusiastic admirers.
One employee having a bad moment in front of a customer can cause a long lasting tarnishment of a company\'s brand and image. Businesses rely on their employees to be a positive link between their brand and the customer. In today\'s age of demanding customers, unmotivated employees, and incredible competition, effective customer service is not enough. To thrive, all businesses need Outrageous customer service! To be Outrageous, a business must master the following:
Effective Customer Service - the basics + Understanding what your customer truly wants + Making the want a reality + Doing the positively unexpected
Once spread throughout an organization and outrageously practiced, Outrageous Customer Service! will leave all customers begging for more.
Cicero Endeavors, www.ciceroendeavors.com , has developed this revolutionary new program of Outrageous Customer Service! Outrageous Customer Service! by Cicero Endeavors, focuses on growing employees into customer service maniacs - increasing customer happiness and a business\'s sales volume. By exploring the true nature of customer behaviors, employees journey with Cicero Endeavors to an understanding of what they need to do to keep customers enamored with a business and their product. Cicero Endeavors does not present a "canned" boring customer service seminar which teaches the same old stuff. Instead they dynamically create a prescription accurate learning adventure encompassing the business\'s mission, vision, and customer service strategy. They work with a business\'s employees in a fun interactive format to determine what Outrageous means to a specific business and what they should do to provide Outrageous Customer Service! All businesses who are interested in growing their business and their employees should experience this outrageous new program!
Peter A. Cicero SPHR, MBA, Cicero Endeavors Growth Facilitator, has been in the \"real\" working world for over 18 years. Peter draws from his vast experience as a chemist, operations director, golf professional, general manager, and human resources executive and customer service guru to offer real solutions to providing Outrageous Customer Service. Using his dynamic presenting ability, outstanding work experience, and his magnetic motivating personality, Peter facilitates workplace culture transformations incorporating Outrageous Customer Service Training and Awesome Team building events. Peter can be reached at www.ciceroendeavors.com or by emailing him at pcicero@ciceroendeavors.com.
For More Information Contact:
Peter A. Cicero Cicero Endeavors, Inc. 608-370-1511 pcicero@ciceroendeavors.com http://www.ciceroendeavors.com
Web Site = http://www.ciceroendeavors.com
Contact Details = Peter A. Cicero W14066 West Point Drive Prairie du Sac , 53578 $$country
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